Hanzo Coffee’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 5 to 10 business days. Please keep in mind that our coffee is roasted to order. Please allow time for your order to be roasted and then shipped. Shipping is based on when the roast is complete not when the order is placed.  

Shipping will be fulfilled by the next open business day if said fulfillment day falls on holiday or weekend. With large orders, please give 10 to 15 days for processing and shipping. We will email you if a order falls into our "Large" order requirements.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
USPS Priority Mail	1 business days	$7.02
USPS First Class	2 business days	$3.21

*Shipping location limitations may apply.

 

Shipment confirmation and order tracking

You will be receiving a tracking number and confirmation email after check out. 

Customs, duties, and taxes

Hanzo Coffee is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Hanzo Coffee is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

For shipping internationally (outside the North America) Please contact us at info@hanzocoffee.com